Product selection and safe use

Check the exact product

Read the current package label and match the intended animal, strength and pack size to the product you are considering. Keep the original packaging so its details remain available.

Discuss medicines with your veterinarian

Your veterinarian can assess whether a medicine is appropriate for your pet and explain its prescribed use. Prescription veterinary medicines require a valid veterinary prescription.

Know the seller

Check the seller’s contact information and, when buying medicines, the pharmacy’s licensing. A product reference link is not evidence of a seller’s pharmacy license.

Read FDA guidance on buying pet medicines online.

Ask a product question

Contact Vetra Recare with the product name or SKU. The general contact form is for catalog questions and does not accept prescriptions.